| ·大酒店前厅部外籍大堂经理发言稿 | 2007-1-12 |
| ·前台售房奖励规定方案 | 2007-1-11 |
| ·前台售房奖励规定方案 | 2007-1-11 |
| ·在酒店前厅工作中弘扬企业文化 | 2006-5-10 |
| ·酒店前厅服务人员应掌握推销技巧 | 2006-1-7 |
| ·前堂部员应有之仪容及礼貌 | 2005-8-13 |

| ·大酒店前厅部外籍大堂经理发言稿 | 2007-1-12 |
| ·前台售房奖励规定方案 | 2007-1-11 |
| ·前台售房奖励规定方案 | 2007-1-11 |
| ·在酒店前厅工作中弘扬企业文化 | 2006-5-10 |
| ·酒店前厅服务人员应掌握推销技巧 | 2006-1-7 |
| ·前堂部员应有之仪容及礼貌 | 2005-8-13 |
